All You Need
To Know
Shipping
Policy
We offer next day delivery with DPD. All deliveries must be booked and paid for a minimum of 72 hours beforehand by us.
DPD will collect your hire gear the working day after your event. You will be provided with a prepaid postage label. This must be taped on the top of each box.
We will send you a text the day before with easy instructions on how to pack away your kit.
Refund & Exchange
If you cancel your hire within 14 working days you will not receive any refund. If you cancel before 14 days of your hire you will receive 50% refund.
If the payment has not been paid 48 hours before your delivery the hire will be cancelled and you will not receive any refunds. Click Here to read the full terms & conditions.
24 Hour Service
We are the only Laser Tag hire company that offer 24 hour customer services.
If you have any problems please call:
London Head Office open 24/7 - 0333 090 232
With your hire you will receive a out of hours mobile number, you are welcome to call, WhatsApp or text any time day or night.